Installation services:

Evo Renewables Ltd warrants to you that the Installation Services will be performed by the appropriately qualified and trained Evo Renewables Ltd Registered Installers using reasonable care and skill, to such high standard of quality as it is reasonable for you to expect. The Warranty Period for the Installation Services shall be two years from completion of the Installation Services

Remedial Action:

If you make a valid claim about our service in accordance with Evo Renewables Ltd ’s Terms and Conditions, Evo Renewables Ltd may arrange for the relevant Products to be reinstalled by any of Evo Renewables Ltd ’s Registered or approved Installers or refund to the Customer the charge for the relevant part of the Installation Service (or a proportionate part of such charge).

Exceptions

This Warranty will only apply:

If the Product has been installed by an Evo Renewables Ltd Registered Installer and has been properly used and maintained throughout the Warranty Period.

If you have informed Evo Renewables Ltd of the alleged defect within the Warranty Period and within a reasonable period of discovery. 

General conditions:

You will promptly provide all information and support including access to site and services) reasonably necessary to enable Evo Renewables Ltd to evaluate any alleged defect and to perform its obligations under this Warranty.

You agree that all premises, plant, power, fuel support services and other inputs that you 

provide for the installation and use of the Products are reasonable, are fit for purpose and will be properly used and provided.

Expertise:

Any dispute as to whether a defect is covered by this warranty can be handled by the Renewable Energy Consumer Code’s Dispute Resolution Process as detailed in section 9.1 of the Renewable Energy Consumer Code. 

Third Party Rights:

When Evo Renewables Ltd ’s has installed a system in a property that is sold within the Warranty Period the warranty will pass to the new legal owner of the property. It may not be transferred to or exercised by any third party.

Law:

This warranty is governed by English law and the English courts or by the law and the courts governing where your property is if this is outside England or Wales. 

Manufacturer’s Product Warranty:

Most Products supplied by Evo Renewables Ltd come with the benefit of a manufacturer’s product guarantee. Where a claim in respect of any of the Products is notified to Evo Renewables Ltd by you in accordance with the Evo Renewables Ltd ’s Terms and Conditions, Evo Renewables Ltd will liaise with the manufacturer and use all reasonable endeavours to secure a replacement of the Product or the part in question) or a refund of the price of the Product (or a proportionate part of the price). This warranty does not replace or limit your legal rights to bring a claim to Evo Renewables Ltd as the retailer of the goods supplied.